Terms & Conditions of Taavia
Users are required to read these terms before using the services of Taavia, and if they agree, they may continue using the services.
1.Definitions and General Provisions
- Taavia: An AI-based platform for online support and interaction with website users and businesses.
- User: Any individual who uses Taavia’s services, including business owners, website administrators, and end-users.
- Account: The account created by users to access Taavia’s services.
- Content: Includes all information, data, messages, conversations, and documents exchanged through Taavia’s platform.
- 📌 Using Taavia means full acceptance of these terms. Failure to comply with the rules may result in the limitation or suspension of the user’s account.
2. Account Registration and Creation
✅ Users must create an account and provide accurate and valid information to use Taavia’s services.
- The registration includes providing the following information:
- Full name
- Valid business email
- Active phone number
- Strong password
- ✅ Users are responsible for securing their account and not disclosing login information to third parties.
- ✅ Taavia reserves the right to suspend or delete accounts in case of misuse or violation of terms.
📌 Users should not register with fake or false identities.
3. Authorized Use of Taavia Services
Taavia is designed for support, responses, and interaction with users, and its use must comply with the rules.
✅ The use of Taavia for the following purposes is prohibited:
- Distributing illegal, offensive, or racist content.
- Sending spam or junk emails.
- Misusing user data.
- Cyberattacks or unauthorized access to other systems.
- ✅ The user is responsible for their use of Taavia, and Taavia reserves the right to suspend or terminate services in case of violations.
- 📌 Any misuse of Taavia may result in limitations or account suspension.
4. Rights and Responsibilities of Users
✅ Users are obligated to:
- Use the service in compliance with local and international laws.
- Provide accurate and up-to-date information in the system.
- Provide appropriate content in user interactions
- ✅ Users must not:
- Use Taavia for misleading or illegal content.
- Store or disclose end-users’ information without their consent.
- Impersonate others or misuse other brand names.
- 📌 Users are responsible for the content sent through Taavia.
5. Privacy and Data Security
✅ Taavia is committed to protecting user data and information.
✅ Users’ information will only be used to improve services and will not be transferred to third parties unless required by law.
Taavia is committed to protecting user data and information.
✅ User information is only used to provide better services and will not be transferred to third parties unless required by law.
✅ Users should not send sensitive or personal information through Taavia.
✅ Taavia uses encryption and advanced security technologies to protect data.
📌 More details are specified in Taavia’s privacy policy.
6. Business Model and Payments
✅ Taavia is provided on a subscription-based model (SaaS), and users must pay a subscription fee to use the services.
- Pricing Model:
- Payment based on token usage
- Monthly, 6-month, and annual subscriptions
- ✅ Users are obligated to pay the subscription fee on time.
- ✅ Refunds are only possible under specific conditions with Taavia management’s approval.
- 📌 Service interruptions due to non-payment are the responsibility of the user.
7. Suspension and Service Termination
✅ Taavia reserves the right to suspend or delete user accounts in the following cases:
- Violation of terms or misuse of the services
- Failure to pay subscription fees on time
- Detection of unauthorized activities
- ✅ Users can submit a review request if their account is suspended.
- 📌 Taavia is not liable for damages caused by account suspension.
8. Limitation of Liability
✅ Taavia makes every effort to provide stable and secure services, but it is not liable for:
- Problems caused by internet outages or third-party servers
- User misuse of services or violation of laws
- Indirect or incidental damages resulting from using Taavia
- 📌 By accepting these terms, users agree that Taavia is not liable for any losses caused by improper use of services.
9. Changes to Terms and Conditions
✅ Taavia reserves the right to update the terms and conditions at any time.
✅ Users must regularly review the terms for any changes.
✅ Continued use of the services after changes indicates acceptance of the new terms.
📌 The latest version of the terms and conditions will be posted on the Taavia website.
10. Contact and Support
✅ Users can contact support via the following methods:
- Email: support@taavia.com
- Live chat on the website
- Support phone number
- 📌 The support team is available for any questions or requests.
📌 Summary and Acceptance of Terms
✅ By registering and using Taavia’s services, users accept these terms and agree to comply with them.
✅ Non-compliance may result in loss of access or suspension of the user’s account.
📌 Please read the terms carefully and indicate your agreement to use the services.
